Multiplicity Build · Document №01 Open to engagements

Build

Build the layer your organization runs on.

AI is the current multiplier on strategy, workflow, measurement, training, and review. Build that layer before it is packaged, and it can be an advantage. Wait for the vendor version, and you are renting the status quo.

§01

What I build with you

Most engagements start with a workflow under pressure — slow, expensive, opaque, inconsistent, or held together by a few people. Four kinds of work recur. They mix; serious problems usually need more than one.

Strategy

Use AI as a multiplier

Start from the business problem, not the tool. Map where AI can multiply speed, judgment, quality, training, or margin; separate build, buy, pilot, defer, and forbid; leave with the capabilities worth holding inside the organization.

  • 2–6 weeks
  • Readiness audit
  • Capability map

Build

Pilot a real workflow

Turn a costly, opaque process into an inspectable AI-supported workflow. Source-grounded documentation, intake summaries, review queues, internal knowledge retrieval, and quality checks. Reduce cycle time. Leave a review trail people can use.

  • 6–16 weeks
  • Documentation pilot
  • Runbook

Infrastructure

Make the work measurable

Build the measurement layer the program depends on: events, outputs, review signals, dashboards, data structures. The operational evidence that governs quality, risk, revenue, and decisions about what to change next.

  • Ongoing
  • Event model
  • Integrity checks

Evaluation

Test claims before they become policy

Vendor-claim reviews, AI readiness audits, and research-engineering support for studies or systems that won't fit off-the-shelf tools. The point is to know what the system actually does before procurement, rollout, or publication depends on it.

  • Vendor review
  • Pipeline
  • Optional co-authorship

Specific starting points

Audit

AI readiness audit

A fast review of workflows, data access, staff capability, risk constraints, and vendor exposure. Output: where to pilot, what to stop, what not to automate, and what capability should be built inside.

Workshop

Executive AI intensive

A cohort, leadership-team workshop, or organization-specific program for operators who need shared judgment before a larger build makes sense.

View programme →

Pilot

Documentation workflow pilot

A source-grounded workflow for reports, intake summaries, clinical documentation, internal memos, funder responses, or executive briefings, with review points and a usable trail.

Review

Vendor-claim review

Independent evaluation of vendor AI claims against clinical, behavior-analytic, operational, data, and governance standards before purchase or rollout.

§02

How a build runs

Phase A

Map

Workflow inventory, current evidence, decision points, integrity signals already in use.

Phase B

Specify

What changes, what stays human, what evidence is required, what error modes are intolerable.

Phase C

Build

A working system with an inspectable trail. Real data, real review, real failure cases.

Phase D

Hand over

Runbook, integrity checks, the internal capability to keep operating it.

§03

The bar

The bar is not whether a demo looks intelligent. It is whether the system changes a real decision, survives review, and keeps working after the novelty wears off.

The hard part is rarely the model alone. It is defining what should be observed, what evidence is strong enough, where human judgment belongs, and how a system changes daily work without hiding risk.

In behavior analysis that problem is unusually visible; the same logic applies anywhere performance depends on measurement, review, and decision quality. See The field that taught machines to learn.

§04

Who runs the work

Line art portrait of David Cole
David M. Cole BCBA · Founder · Operator

I have run the kind of organizations the work on this page is meant for, and built the systems behind them.

Co-founder of Knospe-Lerncenter, which became Germany's largest ABA therapy provider — eight facilities, eighty-plus staff, ABA alongside speech, physical, and occupational therapy. Later CEO of Ausblick Therapie, where locations and headcount tripled inside a year.

Researcher by training, with peer-reviewed work on decision-making in the experimental analysis of behavior and neuroscience. Since 2024, presenting and teaching on AI in applied work. Daily user of frontier AI and multi-agent systems, including the open-source ClawSuite Relay.

The work on this page is what those years of operating and research turn into when an organization needs AI to actually change how it runs. Background and CV →

§05

Beginning

If AI needs to improve real work — not add another layer of tools — write to me.

Direct

hello@multiplicity.dev

I'll tell you honestly whether this is the kind of thing I can help with — usually within a few business days.

Illustration of operators mapping organizational workflows into AI-supported systems.